Shipping policy

At B-Kat Boards, one of our Core Values is HONESTY. We don’t ever want anyone to feel tricked when doing business with us. We do everything we can to honestly and plainly explain how we do business, so you know what to expect.

Here is our Shipping Policy. It explains some important information about how shipping times are calculated and when you can expect to receive your order.

Important Shipping Information:

Handling Time

We ship orders Monday through Friday, excluding holidays.  Most orders ship in 1-2 business days.  On average, we are shipping orders around 17 hours after checkout is completed. 

Delivery Dates

Dates shown during checkout are ESTIMATES given by the carriers. At this time, most carriers are not guaranteeing their delivery dates (except for certain overnight services).

Shipping estimates begin once your order has shipped. For example, if you choose an option with 3-day delivery, you’ll likely receive it in about 4-5 business days. (1-2 days to get your order ready and in the mail stream + 3 transit days).

If you have an important event coming up and need your order by a specific date, please contact us to make sure your order ships with a shipping method that will reach you in time.

Rest assured, if any parcels ever exceed carrier claim timelines, we'll help with any claims or replacements.